FAQs

Here are some of the most frequently asked questions. Your feedback is very important to us in order to provide you with the best customer experience. If you have any questions, please email us at belvostore@outlook.com.

Q. How long will it take to receive my items?
A. Generally, shipping takes 1 to 3 days. Delivery times vary depending on demand and the shipping location.

Q. How long will it take to receive a tracking number?
A. The delivery time is usually 4 to 5 business days.

Q. Where can I place an order?
A. You can place an order from any country; we ship worldwide.

Q. Will I receive a confirmation number when I place my order?
A. Yes, you will receive a confirmation email with an order number immediately after placing your order.

If you do not receive it within 24 hours, please contact us.

Q. Who can I contact if I have an issue with my order?
A. All inquiries can be sent to belvostore@outlook.com. We have a very attentive customer service team, and we ensure that any issue is resolved as quickly as possible.

Q. How can I pay?
A. We accept all major credit cards: Visa, Mastercard, Amex, Apple Pay, and also cash on delivery.

Q. Is payment on this site secure?
A. You can be absolutely certain that all purchases made here are secure.

Q. If I provide my email address, will my information be sold?
A. We do not sell any customer information. Emails are used solely for order tracking and sending newsletters about our promotions and discount codes.

Q. Do customers have to pay customs fees?
A. For most countries, you will not have to pay customs fees.